Privacy Policy

This document outlines the Terms of Service ("TOS") and Privacy Policy ("Privacy Policy") governing the use of the 121vibes platform ("Platform"). By accessing or using the Platform, you ("User") agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using the Platform.

  1. Service Description

    121vibes is a communication platform that facilitates one-on-one interactions between users. The Platform may include features such as voice/video calls, text chat, and potentially other communication modalities.

    1. Service Availability

      121vibes endeavors to provide continuous and uninterrupted service. However, we cannot guarantee uninterrupted service and may experience downtime for maintenance, upgrades, or unforeseen circumstances.

    2. Pay-Per-Minute Model

      Users are charged on a pay-per-minute basis for utilizing the Platform's communication features. Billing intervals and rates may vary depending on factors such as the specific communication method used and any applicable promotions or discounts. Users will be notified of applicable charges before initiating a communication session.

    3. Service Limitations

      • 121vibes reserves the right to limit or restrict service usage in certain situations, such as to prevent abuse, fraud, or technical issues.
      • 121vibes may impose limits on the duration or frequency of communication sessions.
      • 121vibes may restrict access to certain features or functionalities based on user behavior or other factors.

  2. User Conduct

    Users agree to use the Platform responsibly and ethically. The following conduct is strictly prohibited:

    • Harassment and Abuse: Any form of harassment, abuse, or discriminatory behavior towards other users is strictly prohibited. This includes but is not limited to:
      • Verbal or written abuse, including threats, insults, and offensive language.
      • Sexual harassment or exploitation.
      • Discrimination based on race, religion, gender, sexual orientation, or any other protected characteristic.
    • Illegal Activities: The Platform must not be used for any illegal activities, including but not limited to:
      • Fraudulent activities.
      • Distribution of illegal content (e.g., child pornography, copyrighted material).
      • Money laundering.
      • Hacking or other cybercrimes.
    • Spamming: Sending unsolicited messages or engaging in any form of spamming is strictly prohibited.
    • Impersonation: Impersonating another person or entity is prohibited.
    • Violation of Intellectual Property Rights: Users are responsible for ensuring that their use of the Platform does not infringe upon the intellectual property rights of others.
    1. Consequences of Violations

      121vibes reserves the right to take appropriate action in response to violations of these Terms of Service, including:

      • Account Suspension or Termination: 121vibes may suspend or terminate a user's account without prior notice.
      • Legal Action: 121vibes may pursue legal action against users who engage in illegal or harmful activities.
  3. Intellectual Property

    • User Content: Users retain ownership of any content they create or share on the Platform. However, by using the Platform, users grant 121vibes a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display such content for the purpose of providing and improving the Platform.
    • 121vibes Intellectual Property: All intellectual property rights in and to the Platform, including but not limited to trademarks, copyrights, and patents, are owned by 121vibes or its licensors. Users may not use 121vibes's intellectual property without prior written consent.

  4. Disclaimer of Warranties

    THE PLATFORM IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT. 121VIBES DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

  5. Limitation of Liability

    IN NO EVENT SHALL 121VIBES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF 121VIBES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 121VIBES'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO 121VIBES FOR THE USE OF THE PLATFORM IN THE SIX (6) MONTHS PRIOR TO THE DATE THE CLAIM AROSE.

  6. Indemnification

    You agree to indemnify and hold harmless 121vibes and its affiliates, officers, directors, employees, and agents from and against any claims, actions, or demands, including without limitation reasonable legal and defense costs, arising out of or relating to your use of the Platform, your violation of these Terms of Service, or your violation of any rights of another.

  7. Service Interruptions

    121vibes may experience interruptions in service due to various factors, including but not limited to:

    • Maintenance and Upgrades: Planned or unplanned maintenance and upgrades to the Platform may result in temporary service interruptions.
    • Technical Issues: Technical issues, such as network outages, server problems, or software bugs, may also cause service disruptions.
    • Force Majeure Events: 121vibes shall not be liable for any service interruptions caused by events beyond its reasonable control, such as natural disasters, acts of war, or government regulations.

  8. Third-Party Services

    The Platform may integrate with third-party services, such as voice/video calling platforms or payment processors. 121vibes is not responsible for the actions, policies, or services of any third-party providers.

  9. Termination

    121vibes may terminate your access to the Platform at any time, with or without cause, and with or without prior notice. You may terminate your use of the Platform at any time by ceasing to access it.

  10. Governing Law and Jurisdiction

    These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms of Service shall be brought exclusively in the courts located in Karkardooma Court, Delhi.

  11. Entire Agreement

    These Terms of Service constitute the entire agreement between you and 121vibes with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, and understandings, whether oral or written.

  12. Severability

    If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

  13. Waiver

    The waiver by 121vibes of any right or provision of these Terms of Service shall not constitute a waiver of such right or provision on any other occasion.

  14. Changes to Terms of Service

    121vibes may revise these Terms of Service from time to time. We will notify you of any material changes by posting the updated terms on the Platform. Your continued use of the Platform following the posting of any changes constitutes acceptance of those changes.

  15. Contact Information

    If you have any questions about these Terms of Service, please contact us at support@oiosoftwares.com.

  16. Privacy Policy

    This Privacy Policy explains how 121vibes collects, uses, and discloses information about you when you use the Platform.

    1. Information We Collect

      • Personal Information:
        • Mobile Number: We collect your mobile number to facilitate communication and for account verification.
        • Age and Gender: We may collect your age and gender to improve user matching and personalize your experience.
        • Native Language: We collect your native language to facilitate communication with other users who speak the same language.

      • Usage Data: We may automatically collect information about your use of the Platform, such as:
        • Communication History: Information about your communication sessions, such as call duration, message history, and call logs.
        • Device Information: Device type, operating system, and unique device identifiers.
        • Location Data: We may collect location data with your consent to enhance user experience or provide location-based services.

    2. How We Use Your Information We use the collected information for the following purposes:
      • Providing and Improving the Platform:
        • To provide and maintain the Platform's functionality.
        • To improve user experience and personalize features.
        • To troubleshoot technical issues and improve service quality.
      • Facilitating Communication:
        • To match users for communication based on their language preferences and, potentially, age and gender.
      • Billing and Invoicing:

        To process payments and generate invoices for your use of the Platform.

      • Preventing Abuse and Fraud:
        • To detect and prevent fraudulent activity and abuse of the Platform.
        • To ensure the safety and security of all users.
      • Legal and Compliance:
        • To comply with applicable laws and regulations.
        • To enforce these Terms of Service.